How can I pay?
We accept all major credit and debit cards, and Paypal. 

What's is a pre-order?
Items on pre-order will be shipped from the date that is specified on the product page (subject to change). If your order contains a pre-order item and an item which is in stock, they will not be shipped until both items are available. 

How long will delivery take and how much will it cost? 
Delivery times and costs vary depend on your location. Please see our 'Shipping & Returns' page for more information by clicking here. 

Do you offer tracked shipping?
Yes, all shipping options will be shown at checkout. Please note, if you have selected tracked shipping, you will receive an email from Royal Mail with your tracking number.

I have not received my order and it's been longer than the stated delivery time?
If you do need to discuss your order, please email our customer support team via hello@levelwellbeing.com and they will look into this for you.